Frequently Asked Questions about safe storage services in Redlands CA, answered!
Posted by Dr. Terry Vines
Vines Storage’s very location is a deterrent; it’s located three miles off of the Interstate 10 Freeway on the eastern end of Redlands. This accessibility makes Vines Storage a convenient option for our clients but it is also in an area well-trafficked enough as to not encourage “crimes of opportunity.” Our site is not located in an industrial or warehouse “desert” that may be attractive to criminals.
Certified security professionals will tell you that there are certain important features to incorporate into a “layered defense” that best protects your household or office overflow, vehicles, or whatever other belongings you have entrusted to the professionals at Vines Storage. Here, we go through each of these features, and answer some of your frequently asked questions along the way …
Q. How do I access Vines Storage?
A. Once you get to our facility, you’ll see a gated entrance. That entrance and exit are located near the office. So, our office personnel can see everyone who is coming and going and can also answer any questions or address any concerns that you may have quickly. No one accesses the property without a personalized key code. Our renters appreciate this feature because this means that only those who are supposed to be at the property can breach it thanks to each individual having his or her own designated code.
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Q. Do you have 24-hour video surveillance?
A. Yes! Our onsite professionals can’t see everything all the time across such an expansive space (Vines Storage, after all, was designed from a large warehouse). So, they get a little help from 32 cameras. These many cameras allow for coverage across our site, and they’re also strategically placed in areas that might be considered “blind spots,” and represent vulnerabilities. Additionally, we’ve invested in the latest in alarm technology that alerts our security personnel of potential breaches or other threats.
Q. Can I easily get to my storage unit or vehicle?
A. Vines Storage balances security precautions with features and amenities that make partnering with our facility a hassle-free experience. You can come and go as you please, seven days a week. We keep early morning to evening gate hours, from 7 a.m. to 8 p.m. Because our site is a converted warehouse, storage units, and parking spaces aren’t crammed together. There is plenty of space to maneuver in and out of the facility, which reduces the odds of damage resulting from other vehicles or accidents on site.
Q. Is there anything I can’t store?
A. We welcome your excess furniture, equipment, recreational vehicles, and other valuables. But prohibiting certain items allows us to keep all of those belongings and investments safe, and also gives our staff and renters peace of mind as they come and go. Items that are prohibited onsite include:
- Perishable food products
- Highly-flammable or hazardous materials and waste
Since we are Southern California’s only indoor self-park facility, Vines Storage has you covered when it comes to other threats; for instance, storing vehicles indoors protects them from environmental damage caused by the likes of Ultraviolet light from the sun’s rays. Our multi-layered approach brings to bear lots of different security and design features and amenities, which help to keep your household and office goods, and RVs or second cars, looking and functioning like brand-new.
Call 909-389-6209 to discuss your options for safe storage in Redlands CA.
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